NEOProcess

Process optimisation for insurers

We collect, structure and normalise medical data in the bodily injury claims sector. By digitising claims, we provide an efficient claims settlement process. Actineo, a Verisk business, also assists insurance clients in automating the processing of bodily injury claims as far as possible.

Service

Streamlining processes along the entire value chain for claims settlement

Added value

Cost-effective claims settlement
save time with streamlined processes
transparent claims management

Sectors

Motor liability insurance
General liability insurance
Private accident insurance
Life insurance/occupational disability insurance

Our NEOProcess services

We collect all medically relevant documents on behalf of our insurance clients in order to make it easier for them to settle claims.

Services:

  • Collecting all relevant medical and hospital reports in compliance with data protection law
  • Managing claims acknowledgement letters
  • Negotiating fees with GP's surgeries and clinics

By digitising claims, we provide an efficient claims settlement process.

Services:

  • Data extraction
  • Structuring data
  • Medical coding of information in compliance with all data protection regulations

We automate claims processing for multiple injury claims as far as possible – including the assessment of pain and suffering compensation, using a guide value.

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