Control tools for insurers

We provide tools for case management and comprehensive claims controlling in the bodily injury sector. Actineo, a Verisk business, makes communication and the claims settlement application processes easier for everyone involved, using our digital platform as an interface between medical experts, injured parties, and insurers.


Control tools for case and risk management in claims settlement

Added Value

Streamlined risk management process thanks to model/rule-based claims management
Efficient communication


Motor liability insurance
General liability insurance
Medical malpractice insurance

Our NEOPilot services

Our digital platform for the entire bodily injury claims ecosystem assists with efficient case management and comprehensive claims management.

  • Modular, web-based
  • Access via different roles and permissions
  • On-demand control for management
  • Continuous case monitoring for claims managers


  • Case manager with medical records
  • Database of doctors and diagnostic information texts (DITs)
  • Fast-track claims settlement with Actineo Fast Track
  • Ordering assessments for the evaluation of sequels, invalidity, or long-term damages
  • Document collection, providing medical assessments
  • Calculating medical risks
  • Reserve Calculator
  • Medical Experts Platform with pay-per-use model

We provide our insurance clients with a range of different medical risk scores to give them the tools to streamline their risk management processes.

Risk Scores:

  • Incapacity for work (statistical likelihood of incapacity on case-by-case basis)
  • Hospital Score
  • Rehab Score 
  • Care Score

We also offer insurers data analyses and statistical forecasting models for relevant claims cost items (Predictive Analytics) and develop AI solutions for bodily injury claims.

Our digital ordering platform for medical assessments can either be managed via the Actineo Cockpit or used as a separate application. For further information on the Actineo expert opinion platform, please click here.

In collaboration with JAROWA, a leader in platform-based assessor and service provider networks, we have set the very first market standard for medical assessments. With its pay-per-use model, the Assessor's Platform makes it easier for everyone involved in the settlement process to network, manage and commission medical experts.


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