The claim at a glance

Data management and process optimisation for insurers

We collect, structure and normalise medical data in bodily injury claims. By digitising cases, we prepare an efficient claims settlement process based on objective and quality-assured information. Our experts at Actineo, a Verisk business, ensure that the claims handlers have all the information they need to make decisions.


Data-based support and preparation of the claims settlement

Added value

Cost-effective claims settlement
save time with streamlined processes
transparent claims management
and risk management


Motor liability insurance
General liability insurance
Private accident insurance
Life insurance/occupational disability insurance

Our services in data management

We collect all medically relevant documents on behalf of our insurance clients in order to make it easier for them to settle claims.


  • Collecting all relevant medical and hospital reports in compliance with data protection law
  • Managing claims acknowledgement letters
  • Negotiating fees with GP's surgeries and clinics

By digitising claims, we prepare the efficient claims settlement. We extract relevant data from medical documents and enrich it with information that supports triage and risk assessment.


  • Data extraction and transcription
  • Structuring and standardisation of data
  • Medical coding of the information in compliance with all data protection regulations
  • Summary and/or refinement by experts

We help our clients evaluate bodily injury claims correctly, taking a data-based approach that makes it easier to allocate cases based on evidence and to identify escalating damages.

Our digital tools for case management and comprehensive claims controlling are driving the automation and digitalisation of claims processing. Whether you are setting reserves or extracting data, we give customers a new perspective on their data and help them to preserve and use empirical knowledge within a database. Discover our digital tools.


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