In the cover article on the "Insurance Factory" of the new AM PULS, Stephen Voss, Co-Founder and CSO Sales & Marketing of Neodigital Versicherung AG, explains how success stories are written in the insurance industry above all where cost efficiency and customer focus are combined with a clear digital strategy.
Magazine #13 also informs how Actineo, a Verisk business, supports insurance companies in the composite lines as well as private health insurers with qualified claims teams and digital applications. In the interview, two of our sales managers look at current and future challenges for the industry and explain possible solutions. The claims ecosystem for the insurance industry in continental Europe, which Actineo is building in association with Verisk across all insurance lines, is another focus of this issue.